Privay Policy

Effective Date: January 2026

MindTravel (“MindTravel,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, attend our events, purchase tickets, or interact with us through SMS, email, or other digital communications.

By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal information from you in a variety of ways, including when you visit our website, register for events, purchase tickets, subscribe to updates, or communicate with us.

Personal Information You Provide

This may include:

• Full name

• Email address

• Phone number

• Billing and payment information (processed securely via third-party providers)

• Event registration details

• Communications sent to us (email, SMS, forms, customer support inquiries)

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address

• Browser type and device information

• Pages visited and interaction data

• Cookies and similar tracking technologies

This information helps us improve our website, understand usage patterns, and enhance user experience.

2. How We Use Your Information

We use the information we collect for purposes including, but not limited to:

• Processing ticket purchases and registrations

• Sending event confirmations, reminders, and updates

• Providing customer support and responding to inquiries

• Sending SMS and email communications you have opted into

• Sending occasional promotional messages related to MindTravel experiences

• Improving our services, website, and event offerings

• Complying with legal and regulatory obligations

We do not use your information for purposes unrelated to MindTravel’s services.

3. SMS & Communication Consent

If you provide your phone number and opt in, you consent to receive SMS messages from MindTravel, which may include event notifications, reminders, updates, and occasional promotional messages.

• Message frequency may vary

• Message and data rates may apply

• Consent is not a condition of purchase

• You may opt out at any time by replying STOP

• For help, reply HELP or contact us directly

For more information, please review our SMS Terms & Conditions.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Analyze site traffic and usage

• Improve website functionality

• Understand visitor preferences

You can control cookies through your browser settings. Disabling cookies may affect certain features of the site.

5. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information only in the following circumstances:

• With trusted service providers (e.g., ticketing platforms, payment processors, SMS/email providers) who assist us in operating our business

• To comply with legal obligations, court orders, or lawful requests

• To protect the rights, safety, and property of MindTravel or others

All third parties are required to handle your data securely and only for authorized purposes.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

By using our services, you acknowledge and accept this risk.

7. Data Retention

We retain personal information only for as long as necessary to:

• Fulfill the purposes outlined in this policy

• Comply with legal and regulatory requirements

• Resolve disputes and enforce agreements

When information is no longer required, we securely delete or anonymize it.

8. Your Rights & Choices

Depending on your location, you may have the right to:

• Access or request a copy of your personal information

• Request corrections or updates

• Request deletion of your data (subject to legal obligations)

• Opt out of marketing communications at any time

To exercise these rights, contact us using the information below.

9. Children’s Privacy

MindTravel does not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected, we will take steps to delete it promptly.

10. Third-Party Links

Our website or communications may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies separately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

MindTravel
Email: [email protected] 
Website: https://www.mindtravel.com